RETURNS / EXCHANGES
RETURNS
We want you to love your Boardwalk Beads pieces, but if for any reason you’re not completely satisfied, returns are accepted on all items.
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To initiate a return, please email boardwalkbeadsco@gmail.com within 30 days of receiving your order.
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Items must be returned in new and unused condition, unless the return is due to damage during shipment.
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For damaged items, please include a photo of the damage in your email so we can process your return quickly.
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While original packaging is appreciated, it is not required for your return.
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Once your return is received and approved, you will receive a full refund for the item(s) or order.
EXCHANGES
If you’d like to exchange an item, please email boardwalkbeadsco@gmail.com within 30 days of receiving your order.
Exchanges will be processed once we confirm that the original item is being returned to us. After that, your replacement will be shipped out promptly.